XLSMART Prepared Reliable Network to Ensure Customer Convenience at MotoGP Mandalika 2025

Mataram. October 2, 2025 –  PT XLSMART Telecom Sejahtera (XLSMART) ensured that its 4G network in Lombok is completely ready to support the world class motorcycle racing event, MotoGP 2025, at the Mandalika Circuit in West Lombok Regency, West Nusa Tenggara (NTB), from October 3-5, 2025. XLSMART has deployed at least 116 4G BTS to cover all strategic areas, spanning from Lombok International Airport in Praya to Kuta Mandalika and along the BIL-Mandalika bypass road.

 

Specifically for BTS serving the circuit area, XLSMART applies Massive MIMO technology, enhancing data capacity to assure stable internet services even during traffic spikes. In addition, two mobile BTS units have been set up for handling massive data traffic during the event.

 

Dodik Ariyanto, Regional Group Head of XLSMART East Region, stated, "As in previous years, XLSMART is bringing a full team to ensure our network remains in prime condition throughout the MotoGP. We want to ensure both local and international visitors have access to high quality telecommunications and data services while in Lombok, particularly in and around the Mandalika Circuit. Our network is now accessible for XL, AXIS, and SMARTFREN customers."

 

Dodik added that the potential traffic surge during MotoGP is massive, considering the popularity of the racing event in Indonesia and the presence of international spectators. With an increasing number of visitors to Mandalika, the demand for high quality telecommunications services increases. XLSMART has implemented a number of measures to make it easier for tourists, particularly international guests, to obtain telecommunications services and register SIM cards. Since 2022, the number of BTS stations surrounding the Mandalika Circuit has steadily increased. Currently, the Mandalika Circuit area is served by around 46 4G BTS, an increase of nearly 64% during the past two years.

 

Mochamad Irwan Harahap, Head of Network Operations for the XLSMART East Region, pointed out that 4G network enhancements are not confined to Mandalika. XLSMART has also increased its 4G coverage throughout Lombok, including both urban and previously underserved areas. XLSMART's 4G network currently serves 598 villages, 53 districts, and 5 regencies/cities in Lombok.

 

In popular tourist destinations, XLSMART also ensures reliable data network quality, including:

• 17 4G BTS in Sembalun
• 3 4G BTS in Pink Beach, East Lombok
• 13 4G BTS in Gili Trawangan
• 4 4G BTS in Sade Village
• 28 4G BTS in Senggigi 64 4G BTS in Narmada
  

To support Mataram as the largest city, XLSMART operates more than 700 BTS. Zainuddin Abdul Madjid International Airport has 9 4G BTS, as does Lembar Port.

 

XLSMART's 4G network already serves all of Lombok's main tourist villages, including Selong Belanak, Kopang Rembiga, Bilibante, Aik Dareq, Kembang Kuning, Sembalun, and Pringgasela. With the existing capacity and infrastructure, XLSMART is confident in providing optimal telecommunications and data services in these tourist destinations.

 

Overall, XLSMART’s network in Lombok is supported by more than 4,400 BTS, including over 2,700 4G BTS. Across the entire NTB province, XLSMART operates more than 5,700 BTS, the majority of which are 4G.

 

XLSMART also continues to expand its Voice over LTE (VoLTE) services. Since the end of 2022, this service has been available across nearly all of Indonesia, including Lombok. VoLTE provides clearer voice quality over the LTE network without requiring additional registration or an additional SIM card. Customers just need a 4G USIM and a smartphone that supports the service.

 

 

Best Experience in Lombok

 

With extensive network support, MotoGP visitors and tourists can enjoy the best experience in Lombok. Whether it's taking beautiful moments at Kuta Mandalika Beach, discovering the natural beauty of Sembalun, snorkelling in Gili Trawangan, or experiencing traditions in Sade Village, XLSMART's fast and stable network allows anyone to share everything instantaneously. The availability of this reliable service is expected to increase visitor convenience during MotoGP while also strengthening Lombok's appeal as a world class, digitally connected tourism destination.

 

 

 

 

 

 

 

 

 

 

 

About XLSMART

PT XLSMART Telecom Sejahtera Tbk (“XLSMART” or “IDX: EXCL”) is the newest integrated telecommunications company in Indonesia, formed from the merger of PT XL Axiata Tbk, PT Smartfren Telecom Tbk, and PT Smart Telecom. Carrying the spirit of "innovation with heart," XLSMART is here to lead Indonesia's digital era by providing inclusive, reliable connectivity, and being ready to face the future for more than 82.6 million customers across Indonesia.

 

With a legacy of technological excellence and customer service from two major companies, XLSMART combines the expertise of XL Axiata in mobile services and remains part of the Axiata Group, as well as Smartfren's innovations in 4G, VoLTE, and eSIM services as part of the Sinar Mas Group.

 

With the tagline “Bersama, Melaju Tanpa Batas” (Go Beyond, Together), XLSMART is dedicated to delivering digital inclusion, national progress, and long-term value for Indonesia. (For more information, visit www.xlsmart.co.id )

 

For media inquiries, please contact:

Reza Mirza

Group Head Corporate Communications & Sustainability XLSMART

Telp: +62 817-0007-110