XL SMART for Business has solidified its position as a leader in digital transformation in Indonesia. Through its innovative, sustainable integrated solutions, this business unit successfully won a prestigious award in the Digital Innovation in Business Transformation category at the Digital Innovation Awards (DIA) 2026, held by iNews Media Group at iNews Tower, Jakarta, on Thursday (5/22/2026).
This award serves as concrete proof of the company's dedication to supporting digitalization across various business sectors — from public services, the creative industry, and banking, to manufacturing and transportation. This technology is designed to be a key driver enabling companies in Indonesia to adapt to today's fast-changing landscape.
XL SMART for Business continues to expand the reach of its solutions to touch various strategic industry sectors across the country. This technology is expected to accelerate digital adaptation, from the public sector to the creative industry.
"We hope the innovations we provide can benefit all industries in Indonesia. So we hope the solutions we offer can become an enabler for every industry undergoing digital transformation in Indonesia," said XL SMART's Chief Enterprise & SME Officer, Feby Sallyanto, speaking after receiving the award.
As a telecommunications service provider, XL SMART doesn't just provide connectivity infrastructure such as fiber optics, 4G, and 5G networks. The company now combines all these components with software, hardware, cloud services, Internet of Things (IoT) technology, and robust cybersecurity systems.
One of its main advantages is the seamless integration between network infrastructure and a complex software ecosystem. This platform is designed to simplify the management of various applications used by a single company, all through one unified access point.
"So, we blend all of that into one solution, which then becomes the backbone — the enabler — for industries undergoing digitalization. It can't just be about telecommunications alone; we stitch all these components together so that industries can simply make use of it for their digital transformation needs," Feby said.
This innovation has been in development since before the Covid-19 pandemic and has continued to evolve alongside growing market demands. In line with the development of ICT technology, XL SMART also continues to refine its platform so it can integrate more than ten applications typically owned by a single large company.
Annual investment growth of five to ten percent has proven to have a significant impact on partner companies' business performance. The resulting cost efficiencies have also become a crucial added value in strengthening companies' competitiveness in the digital era.
"In terms of returns for the companies using it, productivity typically increases by around thirty to fifty percent. In terms of efficiency, costs can also decrease by around fifty to sixty percent, along with transaction security that makes them even more comfortable," Feby added.
